How it works
From owner authorisation to a readable pre-visit brief.
RepairGraph is designed around a simple principle: useful information should remain connected to its source and verification status.
1. Authorise and identify
The owner or user authorises applicable access. Exact identity and request context are established before interpretation.
2. Gather without blending
Customer statements, device metadata, available events, technician history and manual rules remain distinct.
3. Prepare, then verify
The report offers questions and checks to prepare. Final diagnosis remains the technician’s on-site decision.
Not every source is available for every appliance, brand or account.