Before the visit
Ask only for what the customer can provide safely: photo, reference, code, context and access.
Free resource · no account
The checklist before confirming travel.
Check the information you have, print a clean brief or copy the list into your usual tool. No data is transmitted.
Brief completion
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REPAIRGRAPH · PRE-VISIT
Pre-visit preparation brief
Appliance / customer: ____________________________ Date: ______________
Notes and on-site verification
Pre-visit diagnostics prepare the visit. Safety, measurements and diagnosis remain the professional’s responsibility.
How to use it
A checklist makes missing information visible.
During preparation
Mark unknowns instead of filling them with intuition. They become on-site checks.
After the visit
Connect the real diagnosis and outcome to the original brief to learn which information mattered.